Refund Policy
How credits and refunds are handled for Cleeton Sanitation Service accounts.
Cleeton Sanitation Service, Co. — Refund Statement
If your account is closed and has a credit balance, Cleeton Sanitation will issue a refund by check or via card if saved on file. Please allow up to 6 weeks for processing.
Just a heads-up: We do not offer refunds for missed weekly service if trash was not set out on time or if your account was on credit hold.
For questions about your account balance or refund status, call 217-237-2112 or email beckie@cleetonsanitationservice.com during office hours (Monday–Friday, 8:00 a.m. to 4:00 p.m.).
For how we handle personal information, see our Privacy Policy.
Questions about your account?
Our office is happy to help Monday–Friday, 8:00 a.m. to 4:00 p.m.